Shipping Policy

At Mobile Containers, we aim to deliver your shipping containers, modified containers, and jackleg cabins efficiently and safely across Australia. This Shipping Policy outlines our delivery processes, timelines, costs, and terms to ensure a smooth and transparent experience for our customers.

By placing an order with Seaman Containers, you agree to the terms outlined in this Shipping Policy. Please review this policy carefully.

1. Shipping Areas

Seaman Containers offers delivery services throughout the nation, including major cities, regional areas, and remote locations. If you are unsure whether we deliver to your location, please contact us at info@mobileshippinfhomecontainers.com or call +13175845452 before placing your order.

2. Delivery Methods

We use a range of delivery methods depending on the size, type, and destination of your order:

  • Standard Delivery: For shipping containers, jackleg cabins, and other large items, we use specialized trucks and trailers equipped to handle heavy loads. This service includes delivery to the designated site or address provided at the time of order.
  • Crane Delivery: If your delivery location requires the container or cabin to be lifted over obstacles (e.g., fences or other structures), or placed in a specific position, crane delivery may be necessary. Additional charges apply for crane delivery services.
  • Self-Pickup: Customers can also choose to arrange their own transport. In such cases, collection details will be provided upon request.

3. Shipping Costs

Shipping costs depend on various factors, including the size and type of the product, delivery location, and any additional services required (e.g., crane delivery). Shipping charges will be calculated and provided at the time of order confirmation.

Please note:

  • Metropolitan Areas: Standard shipping rates apply for deliveries within metropolitan areas.
  • Regional and Remote Areas: Additional shipping fees may apply for deliveries to regional or remote locations, and delivery times may vary.
  • Crane Delivery: Charges for crane delivery are calculated separately based on site access, the weight of the container or cabin, and the distance to be covered.

4. Delivery Timeframes

Our goal is to deliver your order as quickly and efficiently as possible. Estimated delivery times are as follows:

  • Standard Delivery: Typically within 7-14 business days for orders within major metropolitan areas. Delivery to regional or remote areas may take up to 21 business days or more, depending on the location.
  • Custom Orders: For modified containers and custom jackleg cabins, delivery times may vary based on the complexity of the customization. Estimated delivery timelines will be provided at the time of order confirmation.

Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, transport delays, and unforeseen circumstances may impact delivery schedules.

5. Delivery Process

To ensure a smooth delivery, we require the following:

  • Site Accessibility: The delivery site must be accessible by the delivery vehicle. Please ensure that there are no obstructions such as low-hanging wires, trees, or narrow pathways. If crane delivery is required, ensure adequate space for crane operations.
  • Site Preparation: The delivery site should be flat, level, and capable of supporting the weight of the container or cabin. Any necessary groundwork or preparation should be completed prior to delivery.
  • Receiving the Delivery: A responsible person must be present to receive the delivery. If no one is available, you must provide written authorization for unattended delivery. Seaman Containers is not liable for any damage or loss occurring after delivery if unattended.

6. Inspection and Acceptance

Upon delivery, please inspect the container or cabin for any visible damage or defects before signing the delivery receipt. If you notice any damage, please note it on the delivery documentation and notify us immediately at info@mobileshippinfhomecontainers.com or call +13175845452 . Failure to report damage within 24 hours may affect your eligibility for refunds or replacements.

7. Missed Deliveries and Re-Delivery

If we are unable to complete the delivery due to site inaccessibility, incorrect delivery address, or the absence of a responsible person to receive the delivery, a re-delivery fee may apply. We will contact you to arrange a new delivery date, and any additional charges will be communicated prior to re-delivery.

8. Delivery Delays

While we strive to meet all estimated delivery times, certain circumstances beyond our control, such as adverse weather, transportation delays, or logistical issues, may cause delays. In such cases, we will communicate any delays as soon as possible and work to resolve the issue promptly. Seaman Containers is not liable for any indirect or consequential loss due to delivery delays.

9. International Shipping

At this time, Mobile Containers only ships within the nation. For international inquiries, please contact us directly to discuss potential shipping options.

10. Special Delivery Requests

If you have any special delivery requirements or requests, please contact us at info@mobileshippinfhomecontainers.com or call +13175845452 to discuss your needs. We will do our best to accommodate your requests, although additional charges may apply.

11. Changes to Shipping Details

If you need to change your delivery address or other shipping details after placing your order, please contact us as soon as possible. Changes may only be made if the order has not yet been dispatched. Additional fees may apply for changes made after dispatch.

12. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us:

Seaman Containers
ABN: 83 009 925 937
Phone: +13175845452
Email: info@mobileshippinfhomecontainers.com

We appreciate your business and are committed to providing a reliable and efficient delivery service for all your shipping container, modified container, and jackleg cabin needs.